Change & Transformation

How can you measure and enhance the success of digital and business transformation?

Maximize Success and reduce risks for digital and business transformation.

Common Challenges

1. Change Often Fails

70% of Change Management Initiatives fail to meet objectives

2. Shareholder objectives

Failure to meet shareholder objectives

3. Resistance to Change

Many key individuals and teams resist change

4. Work Silos

Many teams operate in silos, impeding effective collaboration and adoption of change

How Network Centrality Can Help

1. Identifying Change Agents

Identifying the key individuals able to influence your organization’s network and support change

2. Improving Collaboration

Initiating change through your organizational network from the ground up

3. ‘What If’ Scenarios

Identifying hidden opportunities and risks in your change initiatives

4. Measuring ROI

Measuring meaningful and dynamic ROI.

A highly customised survey

Using a short survey, and powerful data analytics, Network Centrality maps the collective relationship resources between individuals and teams. This computational analysis is visualized in graph form and measures the strength of each person’s role within the network.

Survey

Imagine a Pharmaceutical organisation struggling to integrate R&D operations after acquiring a European competitor. Mergers and Acquisitions often fail to integrate effectively due to differing expectations, corporate culture, and resistance to change. How might Network Centrality support post-M&A integration and ensure a smooth transition?

Rating

Employees would rate each other with regards to how often they communicate with one another.

What might we find?

Organizations have very different cultures. As a result, large scale Change Initiatives like Mergers & Acquisitions can often cause clashes in corporate identity, processes, and style; which ultimately undermines performance. What typically occurs is a joining of the two organisations on paper, but marked separation in reality and practise. Communication and collaboration between the separate areas of the new organisation are critical to ensure that processes are not disrupted and that performance is maintained or improved. In this illustration, the European R&D division are highly fragmented and poorly integrated with the North American R&D division.

Potential Solutions

Communication Interventions

We would establish interventions to improve communication, collaboration and knowledge-sharing between the two regions and between European offices

Centralized Contact List

We would create a centralized e-rolodex system so R&D employees can easily identify and contact colleagues with different qualifications or expertise.

Focus Groups

We would establish fortnightly focus group sessions for colleagues to present or discuss the projects they are working on, even if they were working on different projects or in different areas.